Refund & Returns Policy (MAC'nifiscent Candle Decor)
Last updated: July 1, 2026
Thank you for your purchase. Please read our policy carefully before placing an order.
Returns accepted only for damage on delivery
We only accept returns and replacements for items that arrive damaged during delivery. We do not accept returns for any other reason.
Report damage within 48 hours
You must contact us within 48 hours of the delivery date and time to be eligible for a replacement or refund due to damage.
To report damage, email support@candledecorstore.com with:
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Your order number
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Clear photos of the damaged item and packaging
Resolution (replacement or refund)
Once we review and confirm the damage, we will offer one of the following:
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Replacement (when available), or
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Refund to the original payment method
Shipping is insured
Shipping costs include insurance. If needed, we may use your photos and shipment details to file an insurance claim with the carrier.
Return instructions (if required)
If we ask you to return the damaged item, it must be shipped back within 72 hours of our approval to:
MAC'nifiscent Candle Decor
9080 Millbranch
Southaven, MS 38671
USA
Contact
Email: support@candledecorstore.com